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Failure to Submit After Several Attempts

Question asked by Elizabeth Klisiewecz on Apr 1, 2019
Latest reply on Apr 1, 2019 by James Jones

How liable is Canvas if its services, or in this case its failure of service, cause a student's assignments to never be submitted despite several attempts, which, in turn, causes that student's grade to be less than desirable?  In this case, the class is conducted solely online, with Canvas being the only way for the student to turn assignments in.