I am encountering an issue where students' submissions are not showing in SpeedGrader. It seems to be happening more so when students are using the phone app. Some submissions show in the students' app as uploaded, but they do not show in SpeedGrader. When I opened one assignment through individual view, submission details, the documents were there. However, they did not show in SpeedGrader at all.
Has anyone encountered this before? Is there something I am missing? Or could this be an app issue?
Thank you for the help.