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The student's uploaded assignment is empty...Why?

Question asked by Rebecca Asker on Apr 3, 2019
Latest reply on Jan 24, 2020 by Gerdien Schriek

Hi!

A student is having a strange issue; when she tries to upload a file in an assignment, the document becomes empty. This has happened to two different students. I don't understand why this happens or how to resolve the issue. The size of the files are 0MB, so there is no content whatsoever. The issue seems to occur in PDF-files, films and docx-files. 

 

 

Edit: when she sends the files to my regular e-mail they work just fine. So there is nothing wrong with the files themselves. 

 

 

Kind regards, 

Rebecca 

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