AnsweredAssumed Answered

canvas email verification problem

Question asked by iae0001 on Aug 19, 2015
Latest reply on Aug 20, 2015 by iae0001

I'm not sure if this is related to the problem where notifications aren't being sent out, so if it is, I apologize for a question that's being worked on.


When I go to my profile to add a way to contact me, it sends me to the settings page. when I go there, it wants me to reconfirm my email. I resend the email to confirm, and when I click the link, it says that I have already confirmed it.

Screen Shot 2015-08-19 at 12.25.59 PM.png

Screen Shot 2015-08-19 at 12.26.11 PM.png

The bit that is hard to read says "logging in."

When I click that button, it just sends me back to the canvas homepage if I am logged in already, or if I am logged out it just sends me to the single sign-on portal. If I log in there, it will send me to the canvas homepage as well, where the settings tab still wants me to confirm my email. I was wondering if anyone else had this problem or if i am just missing some obvious solution.


Thanks, Isaac E.