AnsweredAssumed Answered

Password Reset Not Working (Contact Admin?)

Question asked by Tara Plouff on Apr 8, 2019
Latest reply on Apr 8, 2019 by Jennifer Carpenter

I use the open source version of Canvas. My current student was enrolled into Canvas by another teacher. Strangely, her login appears as a long number. She has forgotten her password, but when we try to reset it, there is a message that says, "Contact your administrator". What should I do? Thanks!