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Respondus Lockdown Browser with Quiz Feature

Question asked by Jeremy Caracci on Apr 15, 2019
Latest reply on Apr 30, 2019 by Michael Zimmerman

I use Respondus Lockdown Browser for all of my assessments in canvas. I use the Quiz feature for all of those assessments. I seem to have specific students that are not able to use this feature. They go through error message after error message, try logging out and logging back in, and nothing seems to work. It seems to be the same students each time we take an assessment. We use Chromebooks, and each computer has Respondus downloaded automatically when they receive the Chromebooks. Anyone experience the same problems or have a solution?

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