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Can't Locate Submission Comments

Question asked by Ashton Boerner on Apr 16, 2019
Latest reply on Apr 16, 2019 by Stefanie Sanders

I was wondering if someone could offer some guidance, I am unable to access my professors annotated comments on an essay submission. I have been following the tutorials on how to access these comments but to no avail. When i select "view feedback" i am simply brought to my paper in the canvas docviewer but the spaces on both sides remain blank. Ive now tried on multiple computers apple and windows IOS but nothing still. Could someone let me know what I am doing wrong, thank you!