When I try to "x" the items on the to-do list (right side of my canvas page)- they don't delete! Any assistance is greatly appreciated?
When I try to "x" the items on the to-do list (right side of my canvas page)- they don't delete! Any assistance is greatly appreciated?
Maryanne, it's strange that it's not deleting. Which internet browser are you using? I'd try switching internet browsers (Firefox or Chrome) and see if that helps.
Kona
Hello Maryanne,
From the How do I use the To Do list and sidebar in the Dashboard as a student?
Note: Assignments submitted through Canvas disappear automatically from the To Do list; no-submission assignments (submitted on paper/in class) can only be removed from the list manually.
Are you trying to clear assignments? or announcement/other items?
In case you are an instructor, How do I use the To Do list and sidebar in the Dashboard as an instructor?
Note: When an item is removed, the item can only be restored to the To Do section if a new submission is received for that assignment, or if an existing submission for the assignment still requires grading.
Meaning that you can x it out but the item will come back when there are new submissions to grade.
Cheers - Shar
Hi Maryanne - A few months ago, you asked the Canvas Community about your To Do List. Since then, have things cleared up, or are you still experiencing some challenges? If you have a few minutes, it would be great to hear from you.
Ever since the iOS 13 update, our students cannot remove items from the to-do list when there is "no submission" required. They want to get it off the to-do list, and were able to do this before iOS 13. Please advise.
Hi Kelley - Students, where I teach, have also reported this. Please submit a ticket to Canvas Support. (How do I get help with the Student app on my iOS device?)
Hi Kristin,
I submitted the ticket days ago and still nothing has changed. Students are frustrated.
How long does it typically take to hear back on a help ticket?
Thanks,
Kelley
If your district admin/support has escalated the ticket to Instructure, they're usually fairly fast!
Even when you hear back about a support ticket, there's still some waiting involved as the engineers find a solution. I know this is one of those *must haves* for students, and waiting is difficult when it's a well-used feature. However, I have confidence that there will be a solution soon. I'll be sure to update this thread when I hear anything or when I see an update enter the Apple Store.
Hi! Today, there Canvas Student 6.6.8 was released in the Apple Store. I hope this addresses some of the issues students are experiencing! After seeing the updates in action, please share with the Canvas Community how everything works in the classroom.
Hi! Today, there Canvas Student 6.6.8 was released in the Apple Store. I hope this addresses some of the issues students are experiencing! After seeing the updates in action, please share with the Canvas Community how everything works in the classroom.