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Locking Accounts

Question asked by Jay Savage on Apr 24, 2019
Latest reply on May 10, 2019 by Shandy Beck

Hi, all,


I'm probably missing something obvious, here, and just not phrasing my searches of the Guide correctly, but what's the best way to lock user accounts? I have some administrative holds, adjuncts who aren't currently under contract but may teach again, etc., whose access I need to temporarily disable without the side effects of deleting. I don't want information to disappear; I just need them to not be able to login.


For most users we use SSO, and that's easy: we disable them in AD. But we also have a class of users with Canvas-only accounts using native login, and that's less obvious: if I just change their passwords they can reset them.