Hello, I am new to Canvas and was wondering once an email has been sent to students via Canvas, how can I make sure emails from students are forwarded to my direct school email account?
Kathy, most Institutions have it set-up as the default - so it's automatically set-up for you. Yet, if you'd like to check you can (1) make sure your school email address is listed as one of your email addresses in Canvas - How do I change the settings in my user account? - and (2) make sure your notification preferences for Conversations are set the way you want them (normally we recommend ASAP) - How do I set my Canvas notification preferences?
Hope this helps!
Thank you Kona Jones. I made sure all my settings were correct, and they were. I was also wondering if you could let me know why all the student's names appear for the one class that I sent group email to and for the other class only my name appears even though I also selected a group email to the students enrolled?
Good question, but I'm not completely sure. Are the students showing up under "People" in your actual course? If so, then double check the directions for How do I send a message to all course users in Conversations? to make sure you're not missing a step.
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