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Can we merge accounts started with a gmail or other email address and then merge with SIS ID later?

Question asked by Rus Wilson on May 1, 2019
Latest reply on Jun 11, 2019 by Jay Savage

We are about to start requiring the use of Canvas in our program (the University already has a license, and it has been optional up to now). 


We would like to be able to send students an online orientation course in Canvas prior to their arrival, and prior to assigning them an SIS ID. We would then like to merge the accounts, so that the student can seamlessly connect their University-created SIS ID account with their previously existing account started with Gmail, Yahoo, etc. Is this possible?