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Access to Group Files denied

Question asked by k s on May 9, 2019
Latest reply on May 9, 2019 by

I created Groups for my students' group projects, and within the "Files" section of each of their Groups, I dropped a couple word document outlines for them to peer review. My students are telling me that they are getting a padlock symbol with "access denied" when they try to see the files. In the help sections, it says that "All files added to the group will be accessible to all group members" however when I confirm that they're in the group, and the file is published, they still cant get access. Further, within the Groups>Files it doesnt appear possible to look up file or folder permissions/restrictions?

All help appreciated!