Enrollments populated by the University System are being automatically removed from Canvas classes based on their status in that system. It is causing endless frustration for our teachers. Is there a way to override this within Canvas?
As far as a switch you can flip in Canvas to tell it not to listen to remove a student from a course if the automated system send the command to un-enroll them. No there is not a way to do this.
I would recommend reaching out to your Canvas Admins and people in charge of the automated system to see if there are tweaks they can make on their side to not send that request to Canvas.
I am the Canvas Admin/coder of the automated system at my institution and depending on how your automated system is written there are a lot of ways to customize what request is sent to Canvas and when.
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