AnsweredAssumed Answered

Unexpected error on student canvas app, iPad

Question asked by Chris Mills on Jun 7, 2019
Latest reply on Jun 13, 2019 by Bobby Pedersen

Since Thursday night I have been unable to log into the Canvas app on my iPad. It asks me to select the school I belong to, prompts for my username and password and then says that there has been an unexpected error before the app locks up. I have reset all setting on the iPad, removed and redo loaded the app, and been into the canvas setting and removed all of the tokens but nothing works! Can anyone offer any suggestions for me please? #unexpectederror


spoke to canvas support and they say this is a worldwide issue due to the domain name change BYU has undergone. They are working on a fix