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Access to files I created and have used now not able to open the files

Question asked by Beth Schlenker on Jun 10, 2019
Latest reply on Jun 10, 2019 by Beth Schlenker

All of a sudden, I am being denied access to PowerPoints that I created and put into Canvas.  I tried accessing PowerPoints that I used last semester and I am being denied access to those as well.  I get this response for each PowerPoint I try to open:  

"Sorry, PowerPoint can't read 1.1 Course Information.pptx."

What happened?

More importantly, how do I fix this?