This is completely frustrating and has caused me to receive incorrect answers on a few quizzes. When answering multiple choice questions, in order to select the proper answer one must click the corresponding bubble. This should be the only method of selecting answers. I have an HP Envy, touchscreen, so instead of manually using the scrollbar to the far right, i'll simply scroll down with a simple swipe of my finger. When scrolling past words within the question box, my answers get changed. The bubbles are on the left hand side, and i'm scrolling on the right hand side of the screen. Is this some form of glitch? I recently took a quiz, and got one question marked wrong due to this. Unfortunately, i've used my one and only attempt, and can't submit proof to my professor. Has anyone else experienced this? I'm using Google Chrome, and am using my HP Envy x360 that is only 1 years old. This is not a technical issue from my laptop, but more so an interface issue with Canvas.
Kavana, for an issue like this, I'd recommend contacting Canvas Support. To do this, click on the Help link in Canvas and "Report a Problem." Canvas Support can look deeper into what's happening when you take a quiz and make recommendations as to the best way to fix the issue.
Kona