So in the past couple of days, we have experienced issues where the LTI will not hook the mix into a content page. I've verified that the video is marked for public viewing. I've uninstalled and reinstalled the lti. Is there any way to find out if this is a Canvas or MS issue? I need to be able to determine if I should submit a ticket to Canvas or be perusing the MS forums.
Here are some screenshots below with steps.
1. I pull up the LTI via the RCE in a content page
2. I select the mix I want to embed and it does find it
3. After telling it to use the mix, the content remains blank
4. But there is code there when I switch over to the HTML Editor