AnsweredAssumed Answered

Zoom LTI Pro missing Schedule button

Question asked by Dean Maag on Jun 28, 2019
Latest reply on Jun 28, 2019 by Colin Murtaugh

We have a percentage of Canvas Faculty/Staff users, who when enrolled as Teachers in a Canvas course, see a Student view of the Zoom interface.  They cannot see the "Schedule a New Meeting" button from the Zoom LTI Pro page.

If you take these same users, and change their course role to TA, they get the Zoom scheduling ability.

 

These users do have valid Zoom Pro accounts. We have contacted Zoom Support and they have not been able to track down the issue yet.

 

I thought I would ask if anyone else had seen this issue.

 

Thanks

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