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Limit to the number of users you can add via "Add People?"

Question asked by Andrew Carver on Jun 28, 2019
Latest reply on Jul 27, 2019 by Kona Jones

We have some use cases where a course's instructor needs to manually enroll students in a Canvas course via the "Add People" section (+ People button). In some cases, the number of students the instructor needs to enroll approaches 2000. I've tested out enrolling that many students via the "Add People" (+ People button) function in the Canvas UI, and I get an error.

 

Does anyone know what the limit is in terms of number of people you can add at one time via a comma-separated list (I used SIS IDs) in "Add People"?

 

In testing, it might effectively be around 2000, as when I add 2000 people or over 2000 people I get an error (screenshot below), but when I add 1999 people at one time, I get successful enrollments sometimes. This does not seem like reliable behavior.

 

 

Is this the error based on a timeout issue?


Thank you!

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