I am having a new problem with the Canvas Teacher app on my iPad Pro. I have a file response question in a Quiz (not quizzes.next) where students have to attached a PDF file. When I open the file, the students responses are on the PDF. When I share the file to create a PDF, the file is blank. When I share the file to Notability app, the file comes across as a text file and it is blank. This was working fine two weeks ago and I had no problems sharing the PDF file.
When I try to open up the PDF file on my iPhone using the Canvas Teacher app, the file is blank.
I was wondering if anyone else had experienced this behavior in the Canvas Teacher app accessing PDF files in file upload questions.
Any ideas? I have tried loading and reloading the app but to no avail. I have also submitted a help ticket but I’m still waiting to hear back from them.