My students cant see their grades posted
Hi Phyllis Johnson-toney - This is, unfortunately, a known issue that occurred with this past weekend's release for users of the New Gradebook and the new Grade Posting Policy. You can read about this update (and some of the issues many are having, in the Comments at the bottom) here: Canvas Release Notes (2019-07-13) .
Until this is resolved, here's what to do:
-Head to your gradebook and click the options icon for the assignment in question (3 vertical dots)
-On the ensuing menu, click Post Grades. If you don't see that, click the bottom choice (Grade Posting Policy) and set the dialog box on the far right to Automatically, which means that grades will be posted as soon as grades are input.
You can read more details about this feature, specifically, here: 4152,1116619 though as I mentioned (and you can see from the comments in the release notes) there are issues that Instructure is working on quickly to resolve.
Hope this helps a bit, Phyllis.
Thank you so much, I really appreciate it. I thought I did something wrong lol
Have a great day
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Ken, how do I know if it worked? Do I wait until the students say they can see there grade?
Hi Phyllis -
You likely have a Test Student line in the gradebook if you've ever gone into Student View. If not, now's a good time to start! (Test Student is generated automatically once you do.) Give your test student a grade and head back into Student View and see if you can see the grade you just gave to the Test Student.
Alternatively, I've found that clicking on a student's name in the gradebook and then clicking Grades from the ensuing fly-out menu on the far right will give you a pretty accurate picture of what the student is seeing, including if it's still hidden or not.
Hope this helps!
Thanks Ken Yes this is my first time teaching lol , I really like it
I hope I'm not bothering you. I have a bigger problem lol
I used the test student,My students can't see any grades,but I can. So I did what you told me, didn't work
That's okay...but I'm stumped. That's pretty odd. Have you verified this with students after you used the Post Grades routine? Also take a look here: Grades not visible to students, but that definitely should have worked. Also try heading to the course-wide posting policy by clicking on the settings icon in the Gradebook and setting it to Automatically. (You can revert it Manually later if you wanted to hide grades later on....which at this point you may never want to do again!)
For grades to be seen, you should NOT be seeing an orange-colored eye icon at the top of the assignment column but rather a gray/lined icon. Otherwise, you may need to contact your institution's support or head to Help>>Report a Problem within Canvas itself. I'm starting to run out of ideas!
Lol,Ok I will try again. Thank you Ken
Hello I was told to do what your telling me. It's not working.? Thanks for reaching out to me, really appreciate it
I had no trouble with this last week : (
Ugh; well, that's odd. Oh, and it didn't happen last week because the release that I linked to earlier was fully rolled out on Monday.
Really? wow, well I’m waiting for support to contact me. Thanks for everything! : )
Sounds like a fix may be coming soon, Phyllis. Hopefully this will help!
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