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Responding to Canvas Inbox messages in Gmail

Question asked by Heather Ryan on Jul 25, 2019
Latest reply on Oct 30, 2019 by Stefanie Sanders

Hi All,


We have a student who sent a message to her teacher in the Canvas Inbox that the instructor received in her college gmail. However, the message came from notifications (not the student's name), so she in unable to respond in her gmail to the Canvas Inbox of this student. Has anyone seen this before? We are at a loss. . .