T to do my daily check in??????
Hi Denise and welcome to the Community! When you log in to Canvas you should be taken to what is referred to as the "dashboard". This document describes the dashboard view, How do I use the Dashboard as a student?. If you arrive at the dashboard and are not sure what to do to complete your daily check-in, you might check with your instructor to ensure you are completing what is intended.
All the best!
Thanks for your timely response. It was very helpful. My admissions logging
in with my original email & I used another for my love lecture. Now,I just
need to get to dashboard, then what?? Ok my instructor, how do I know who
my instructor is??- I know my courses name!!; I missed Mondays check-in
already,can I continue??
Hi Denise. To find out who your instructor is for a particular course, if available you could go to the "People" tab within the course. The instructor should be listed here. If you enter a course and don't see the People tab, your best option may be to contact whoever is in charge of your program and inquire about the course instructor and this individual's contact information. Other options may be to look for the syllabus of the course as this information is normally in a syllabus. The syllabus may be on the homepage of the course, in the Files tab of the course, or in the Syllabus tab of the course. You may also be able to contact your instructor using the "Inbox" feature of Canvas (see How do I use the Inbox as a student? ) for more information.
Not being a part of your particular institution, those in the Community are unable to answer specific questions about courses, but I hope this information helps!
Thanks so very much. Now,I'm struggling with setup on my Windows 10-& is
there anyway someone can help?/ thanks for your time today.
I will keep ur email close at hand
Hi Denise. I am sorry to hear about the issue with Windows 10! If you describe what you have run into, someone in the Community may have experienced a similar issue and could provide insight into what they have done. However, your best bet on problems with Windows 10 would be 1) contact Canvas Support using the options under the question mark icon in Canvas itself, or 2) contacting the IT services at your institution. Unlike those of us in the Community, Canvas Support can see your actual classes and account. Support may have some great ideas on how to fix the problem your are experiencing. However, from experience at my institution, some problems are specific to the computer you are working on or how it interfaces with other technology on campus. If this is the case, IT at your institution should be able to help you problem solve.
Sorry not to be of more help. Please let us know what you find out!
I wanted to personally thank you for your timely responses. You have been
very curious & gave me a sense of belonging. I've used tech support & have
started setting up my tablet. I think I really was trying to too hard, I'm
dieing down & learning step by step of this application.
Pass: I look forward in getting to know you better, throughout my
journey here with Independence University.
You are certainly welcome Denise! I very much like Canvas, but I love the Community. There are so many people here willing to share their experiences and ideas. It makes my job easier to know that there is a group of fellow Canvas users and friends there to help me when needed.
Best wishes this term and have a great class!
How do I see the tutor Lonnie?? Could you a assist me?? I'm stepping in the
webinar Tuesday on computer basics!! Hope this can further assist me!! I do
need extra help right here in the set up & sniping to filling, how can I
reassure myself that I'm doing it right
Hi Denise. Normally with questions specific to a particular class or institution, your best best to getting a quick answer is to contact someone at your school. Those of us in the Community work at institutions around the world also using Canvas. While great at answering many questions, we are often not familiar with the support systems at other institutions. Being said, earlier you mentioned what institution you were with. I did a bit of checking and it appears as though this may be a good resource page, Student Help & Support | Independence University. Toward the bottom of the page there is a request form for support. At the very bottom of the page I also see a general phone number. I wouldn't hesitate to contact the school and let them know what you need. The person who answers probably won't be able to help themselves but they should be able to transfer you to someone who can.
Best luck. I'm sure the webinar you are attending will be great!
Hi, are you a fellow student?? If so can I ask for some advice or
On Fri, Aug 9, 2019, 7:18 AM firstname.lastname@example.org <email@example.com>
Hi Denise. No, I am not a fellow student . . . just one of the members of the Canvas Community. You may not realize, but this thread is not in a Canvas course but in the Canvas Community. The Community is made of members from institutions using Canvas around the world. Our ability to answer course or institution-specific questions is limited, but we are happy to try! You might try going to your Canvas course and see if there is someplace that you can post a question to others in your class, if you would like advice from another student. There is often a group discussion or "watercooler"-type thread for questions and answers.
I hope this helps!
Please can you confirm you are a student with IU?? I could use some
support. Thank you
Sincerely, Denise Fleming
Hi, Denise, Eric isn't an IU student; he's a Canvas Coach and works as an admin for a school in Kentucky.
It's highly unlikely that you're going to find any students from your school interacting in this forum. The Canvas Community is a global forum where people who are using the Canvas learning platform come to exchange their ideas and suggestions about how to use the software. I took a look at your school's website and I noticed some great help options for students (I blurred out the telephone number as it is specific to your school, but you will be able to find it by clicking on the question mark in your own Canvas account):
Calling the Canvas Support Hotline will give you the opportunity to ask your questions in real time on a telephone call. The Chat with Canvas Support option allows you to engage in an online webchat with a member of our support team.
I also found this student support page on Independence University's website: Student Help & Support | Independence University
I hope you'll find these resources useful. Best of luck in your academic career!
How do I get to computer basics
On Tue, Aug 13, 2019, 3:22 PM stefaniesanders <firstname.lastname@example.org>
Denise, please use the Canvas Support Hotline for course-specific questions like this; they'll be able to assist you in navigating the platform. And if you need to review the advice you've been given, here's the link to the entire conversation thus far: How do I get to the dashboard
how do i get to canvas support hotline
On Wed, Aug 14, 2019 at 4:38 AM Stefanie Sanders <email@example.com>
Hi Denise. To get to Canvas Support options for IU, log in to Canvas and look for the question mark icon. Clicking on this should give you options for contacting Support. The button will likely be on the left side of your screen. This document has a section on the help menu about half-way down the page, How do I use the Global Navigation Menu as a student? It will look something like this,
All the best!
Sure, I'm really struggling with my tablet set up & doing my first
assignment by Saturday 11:59 /// How do I get to leaving a discussion.
Initial set up info even. I just guidance on what or how to get to these on
tablet. How do I download zoom????? Thank you, Denise
Hello again Denise! One thing to keep in mind about discussions is that you will need to be in your course itself, not the Canvas Community. It is fairly common for students to post a discussion here in the Community instead of in their course. Within your course, discussions can be found in a number of locations. The discussion may be in the Discussions tab, located in a module on the Modules tab, or a link to the discussion could be provided on another page. The discussion could also be found in the assignment list on the Syllabus tab or a link to the discussion found on Calendar for the class. The instructor has a good deal of flexibility as to how students access discussions, so if you have trouble locating the discussion you might contact Canvas Support (question mark icon in Canvas) or messaging your instructor for guidance. This document, however, has good information on how to reply to a discussion once you have found it, How do I reply to a discussion as a student?
Regarding Zoom on your iPad, I haven't done this in some time myself, but you could probably go to the App Store app on your iPad (looks like the letter A made of popsicle sticks) and search for Zoom and download the app. From here, if you are participating in a videoconference there is probably a Zoom address listed somewhere you use to access the conference. I'm not sure where this would be in your case. We don't have it set up this way at my institution, but perhaps at yours you can access Zoom conferences through the Conferences tab (see How do I use Conferences in a course as a student? and How do I join a conference in a course as a student?). If not through the Conference tab, there should be another location to access the conference link or somewhere where a conference code or something similar is provided. As with discussions, if you have trouble finding this Canvas Support or your instructor may be able to help more as they would be able to see your actual class, unlike those of us in the Community.
I hope this helps and good luck!
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