AnsweredAssumed Answered

How do I change primary email w/o access to the old email account?

Question asked by Danielle Stallings on Aug 7, 2019
Latest reply on Aug 7, 2019 by Kristin Lundstrum

How can I change my password when I no longer have access to the email account I used to establish my Instructure account? 


I changed colleges.  My old college rightly cut off my email. Most companies send a warning to the prior email account asking "did you change your email address" when you go to change it.  I can't respond to an email like that and therefore, the transfer of account to a new email address can't happen... right?


What might I do to change the primary email address on the account?  Thanks.