I am try to add my second son to my account but it keeps asking for redeem code?
Hi Diana -
Your son will need to provide a Pairing Code for you.
He can follow the steps in this lesson: How do I generate a pairing code for an observer as a student?
After you have the code, you can follow the steps in either lesson: How do I link a student to my user account as an observer? OR How do I link additional students to my account in the Canvas Parent app?
Last year, I wrote Clarity for Canvas Observers, and I included a few tips on managing accounts which observe multiple students. I hope it's helpful!
If you have any follow-up questions, please let the Community know.
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