I want an observer account for my son that is a student. But I accidentally setup a teacher account. How do I delete my teacher account or change it to an observer account?
Hi Michael -
Most schools do not allow teachers to self-enroll, so I wonder if you accidentally created a Free-for-Teachers account. If that's the case, you can ignore that account and create a new one with your son's school. Each district/institution has a unique URL for their instance, and you should be able to find that information on the school's webpage or family information.
Let me know if you have any follow-up questions!
Thanks for your assistance. I believe that I now have this issue resolved. Before I posted the question, I attempted several times to setup a parent account but was told that the email was already in use. I tried again after I received your email and I did not receive the error message. Instead it went to a dashboard that looks different than it did under the teacher account.
Thanks for your help!
Michael Balka Welcome to the Canvas Community! Kristin's advice is spot-on. After you've created the account with your son's school, if you want the unwanted account deleted, you can submit that request through the Report a Problem option you'll see in the Help menu of the unwanted Free-for-Teachers account.
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