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Why is Linkedin not connecting to Canvas?

Question asked by Melissa Bonner on Aug 23, 2019
Latest reply on Sep 4, 2019 by Erin Hallmark

I try to connect my Linkedin account to Canvas and it says it fails every time. It doesn't list as a registered service and I get the red "failure to connect" banner at the top of the screen. However, when I go to Linkedin and check out my Permitted Services, it lists Canvas as a service that I've added. Why doesn't Canvas show the same? I've tried removing and re-registering Linkedin to Canvas but that did not work.

 

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