AnsweredAssumed Answered

Are registration emails sent to users setup via SIS import?

Question asked by Barbara Coen on Sep 1, 2015
Latest reply on Aug 21, 2017 by Jesse Harrison


I'm importing a large volume of users and enrolling them in a couple of courses via SIS import.  The only thing is that I don't have a password for these users so I'm setting them up with a username (email address) and and SIS Id only.


My problem is that the Registration email, that prompts the user to setup their password, doesn't see to be triggered when creating users and enrolments via SIS.   I've tried this a few times but no email is being sent.


I tried 'Resend Invitation' but the email generated as a result asks the user to login, which they can't do without a password!


Does anyone have any ideas on how to get around / address this?