AnsweredAssumed Answered

inbox search

Question asked by Cynthia Hollingsworth on Sep 1, 2015
Latest reply on Oct 19, 2015 by Melissa Hebert-Johnson

I generally use Chrome or Firefox. Using Chrome, when I type a keyword that I can see in the list, nothing happens. In Firefox, the FIRST time I try a search I get a spinner like it's working but then it finally stops with no results. Subsequent attempts in Firefox, doesn't even get me the spinner. Clicking "Search Recipients" in either browser has no reaction. It also won't allow me to highlight my search term to delete, I have to use the backspace key.

 

Browsers are up-to-date. Cache is cleared. Browsers have been restarted. I'm technologically savvy and am a key Canvas support for our schools, so I don't think it's user error, but anything's possible.

 

Anyone have any ideas?

 

Thanks.

 

Cindy.

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