Unable to see assignments
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08-28-2019
05:42 PM
I am not able to access assignments on my laptop. I click it and it's blank, but I can see it on my phone. Please advise.
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08-29-2019
02:20 PM
Howdy Jondra,
Thanks for letting us know. Canvas is fully operational. You may want to try these troubleshooting steps:
- Check your device compatibility: https://community.canvaslms.com/docs/DOC-10721-67952720328
- Check your browser compatibility: https://community.canvaslms.com/docs/DOC-12293-67952720329
Note that *Internet Explorer 11 is not a supported browser.* - Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support.
General instructions are in https://community.canvaslms.com/docs/DOC-10554-4212710328, but your school’s support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
Hope that helps!
Sky V.
