I try to log on to canvas on my laptop and it tells me that access is denied with a picture of a lock. I can log onto canvas on my phone through the app, but I can't take quizzes on my phone.
I try to log on to canvas on my laptop and it tells me that access is denied with a picture of a lock. I can log onto canvas on my phone through the app, but I can't take quizzes on my phone.
Rayna Jensen Welcome to the Canvas Community! Sky has given you some great advice (thanks, Sky!). In addition, if you are able to access your Dashboard and courses but aren't able to access specific content, please ask your instructor, as it's possible they forgot to enable a setting that would make the content available to you. The quickest way to contact an instructor is through the Canvas Inbox (How do I send a message to a user in a course in the Inbox as a student?)
Howdy Rayna,
Thanks for letting us know. Canvas is fully operational. You may want to try these troubleshooting steps:
Hope that helps!
Sky V.