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Why can’t I open up the video my instructor sent?

Question asked by Izzy Shutts on Aug 28, 2019

I am unable to load or open up a video that my instructor sent through a discussion. When I click on the video it says my video is queued for setup try again in a couple minutes. I’ve been trying everyday since Monday. Sense I am unable to open his video. I can’t leave a reply. Delaying my time to open up and view the 17 other videos students have sent.