Canvas trouble
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08-29-2019
11:24 AM
When I login to canvas, it looks different. I'm not able to view everything now.
Please help. I'm using a computer (not my phone).
Thanks,
Kelley McClain
(303)668-3969
Solved! Go to Solution.
1 Solution
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08-29-2019
01:57 PM
Howdy Kelley,
Sorry to hear you are having difficulty. You may want to use the following steps before contacting support.
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser. Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
Hope that helps!
Sky V.