Canvas blank - UNDO changes you made Instructure!!

[s3711726]

Canvas is not working anymore asof yesterday 28 Aug 2019 - yes I have an older mac running 10.6.8, yes my browsers are old, but they will not update them anymore on my system. HOWEVER - whatever minor change you made has meant I now can't interact with my LMS anymore unless I buy a new laptop or go through the phone app, then transfer all my files manually to my computer or vice versa. That is NOT fair, and several other people on the Q and A page seem to be in the same boat. Why force us to contribute to e-waste when a day ago the system worked perfectly fine?  Whatever you have done, UNDO IT!

[e_ramirez0999]

Yes! Same here!! So upsetting!

[KristinL]

I'm sorry that you're frustrated. There are some things you can do, though.

Here are some troubleshooting steps you can try:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Supported Web Browsers Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.