Canvas not working

[bgf2320]

My canvas isn't working, just giving me blank flashing boxes. How do i fix it?

[Stef_retired · Accepted solution]

Hello,  @bgf2320  and  Welcome to the Canvas Community! Here are some troubleshooting steps you can try:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

[abarattin1]

I am having the same problem, even with Chrome. I am able to access my courses through the menu bar on the left (the windows in the middle are white and inactive) but once I am in, the content doesn't appear.

What should I do?

[Stef_retired]

It looks like you're successfully accessing your courses now,  @abarattin1 ‌, but if you continue to have issues please contact Canvas Support (https://community.canvaslms.com/docs/DOC-10554-4212710328 )

[bgf2320]

I had already tried all of that from previous people having the same issue. Need a fix to be able to do my assignments that are due.

[Stef_retired]

 @bgf2320 ‌, it looks like you are now able to access your courses, but if you continue to experience difficulty please contact Canvas Support (https://community.canvaslms.com/docs/DOC-10554-4212710328 )