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Help! My laptop has suddenly stopped allowing me to access my canvas courses, this is just what my dashboard looks like and I am unable to access any information (modules, recording, assessments, etc). I have no idea what to do!
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
Same thing happened to me yesterday. Use a different web browser like Chrome instead. Chrome worked well for me. It is probably already installed on you laptop. If not, download it.
I have seen that twice in the last three days and each time the user was using the Internet Explorer browser. Once they switched browsers everything presented itself normally.
Hello, Hannah Kemble and
Welcome to the Canvas Community! Here are some troubleshooting steps you can try: