Why won't my dashboard load?

[dortizrodriguez]

Hello, so recently I got logged into my canvas account and when I tried seeing my dashboard, the boxes indicating my classes would show up, but they would be glitching and wouldn't load the name of the classes I am taking. If someone could please explain to me why this is happening I would greatly appreciate it. Thank you

[scottdennis · Accepted solution]

Hello Daniela and welcome to the Canvas Community!

Here are some troubleshooting steps you can try:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

[scottdennis]

Hi Daniela,

I went back and checked and it appears that you are using Chrome version 51.  I would recommend updating your browser.

Thanks,

Scott