can anyone help
Hi Peyton Griebe...
That doesn't sound good. Have you checked your "Courses" or "Courses & Groups" menu at the top of your screen (specifically, if you go there, select "View All or Customize")? Do you see any of your courses listed there? If you still don't see your courses, the next thing I'd probably recommend is to click on the "Help" link at the top right corner of the screen and then select "Report a Problem" which should then go to your Help Desk staff who would be able to check on this for you. Since you've posted this question in the Canvas Community, it's a difficult for anyone here to troubleshoot an exact cause because this is might be related to your school's Student Information System and how it "talks" to Canvas.
Hope this helps!
thank you for the help i sent a help ticket about the same problem already before i posted it to the community. i still haven't gotten a response yet from them
ok. Please come back here to let us know what the resolution was. Good luck!
Ok I will. Thanks for the help Chris
my canvas is still not working. my sister was also missing her classes but got hers back earlier in the night. i would like to have the problem solved before school tomorrow if possible. thank you for all your help. even if i didn't do much to help.
Peyton, unfortunately this is the global Canvas Community (for every school/college that uses Canvas), so we don't have the ability to help get you into your specific courses. Hopefully they will show up before you have class. If not, then make sure and talk with your teachers about your problem.
It sounds like you might be a student at a K-12 school, but if not this advice might still be applicable? I know many schools do not want students to see their classes before school starts because there are often last minute changes that have to be made and this unfortunately can cause mass confusion.
My suggestion would be to hang on until school starts then on the second day, ask one of your teachers who uses Canvas if they are aware of the problem (unless it is resolved before then, which I hope it will be )
Best to you as you start the new year!
I am at Katy ISD and mine disappeared today too. Still not back.
Hi Brett Leonard...
Sorry to hear about this. As Kona Jones has mentioned last evening, this is the global Canvas Community website, and the majority of people who post here wouldn't have access to your school's Canvas instance. Please check out my suggestion to Peyton Griebe (above) and also Chris Long's suggestion. Hopefully your courses will show up very soon. Good luck to you!
Hi Peyton & Brett
I hope your courses have showed up for you. If not, it looks like there is a phone number at the bottom of this KatyOnline page.
classes in groups
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