Canvas not loading, is it down?

[msnellen0001]

Is Canvas down? Every time I try to login I get the following:

This page isn’t working

learn.vccs.edu is currently unable to handle this request.

HTTP ERROR 500

[KristinL · Accepted solution]

Hi Michelle - I saw the same error in a couple of different Canvas instances to which I have access. I keep checking Instructure Status for updates.

[KristinL]

Michelle, are you able to log in using a different browser? I receive the error with Chrome, but not with Microsoft Edge.

[ericwerth]

Hi msnellen0001, I see from the website  @KristinL  provided that all Canvas systems are now operational.  Are you still experiencing trouble?  If so you might contact Canvas Support (question mark icon) and report the issue to see if there are anything that can be done.

All the best!