canvas for miracosta down?

[jonahmorvil]

My canvas account will not display any of the pages on my menu it just keeps loading without stopping. Any help would be awesome.

Thanks!

[Stef_retired · Accepted solution]

Hi,  @jonahmorvil  Welcome to the Canvas Community! Canvas itself is not experiencing any system-wide outages; you'd need to check with Miracosta directly to see if they're experiencing a local outage.

In the meantime, you might be experiencing a browser incompatibility issue. Please try these troubleshooting steps:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.