Dashboard

[chelsea_chamber]

Canvas is not working. Every time I open it the past couple days it is blank. I can not open any of my files, modules, or homepages. I have made sure my Mac is up to date with the latest version so I do not know what it going on. Please fix this.

[Chris_Hofer · Accepted solution]

Hello,  @chelsea_chamber  Welcome   to the Canvas Community! Here are some troubleshooting steps you can try:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support?  Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.