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How do I get Canvas to launch FlipGrid?

Question asked by Gina Reeves on Sep 2, 2019
Latest reply on Jan 13, 2020 by Bobby Pedersen

For one of my classes I have to use FlipGrid to make a video for an introduction. The class on canvas already has Flipgrid on the side ribbon so I click on that and it says that there is a Launch Error and FlipGrid is unable to launch. I also tried getting the Flipgrid app but then it asks me to type in the class's flipgrid code and it says I must be logged into Canvas so nothing is working. 

Please help!