How to make my dashboard work

[lehmanh9855]

I have been trying to do my assignments on my dashboard, but it hasn't been working. I have tried to find a help line but its not actually helping. Thanks.

[Stef_retired · Accepted solution]

Hello,  @lehmanh9855  Welcome to the Canvas Community! Here are some troubleshooting steps you can try:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.

If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but I noticed that your school's help menu lists a student support hotline as well as a "Chat with Canvas Support" option, so please use one of those to get further assistance.