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Can't see my course assignments .

Question asked by Fawad Sohail on Sep 3, 2019
Latest reply on Sep 4, 2019 by Stefanie Sanders

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Hello,

I can't see my Astronomy 131 class assignments, quizzes and other course materiels .

Thanks,

Fawad

ID#6767202

Stefanie Sanders

Sep 4, 2019 6:17 AM

Correct Answer

Hello, Fawad Sohail and Welcome to the Canvas Community! Here are some troubleshooting steps you can try:

Check your device compatibility: What are the basic computer specifications for Canvas?
Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser, and if you're using IE11, you should automatically be redirected to a page providing additional instructions.
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

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Stefanie Sanders Sep 4, 2019 6:17 AM
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Correct Answer
Hello, Fawad Sohail and Welcome to the Canvas Community! Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser, and if you're using IE11, you should automatically be redirected to a page providing additional instructions.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
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