AnsweredAssumed Answered

Failed attempted logins

Question asked by Aziz Darouichi on Sep 4, 2019
Latest reply on Sep 16, 2019 by Stuart Ryan

Good morning all,


I am new to Canvas as I was Blackboard learn  back end  admin for last  15 years.  Currently I changed jobs from Higher Ed to k-12. my current employer uses canvas for middle/high schools. We have been  experiencing a strange behavior since the start of the school year.  Students/Faculty  have to try several times  before they can login. 

Canvas is hosted and AD is used for authentication.   Any suggestion?