AnsweredAssumed Answered

Error accessing Commons content

Question asked by Maryanne Mills on Sep 7, 2019
Latest reply on Sep 8, 2019 by Maryanne Mills


I am trying to download a Page from Canvas Commons.  I go through the process, but it then gives me the following error message when I try to login:

{"errors":[{"param":"server-error","msg":"There was an error"}]}

I attempted to login prior to accessing the download, but I got the same message.

Here is a video of my experience: 

The page I am trying to download is 

Thanks for any assistance from the community!