AnsweredAssumed Answered

Error accessing Commons content

Question asked by Maryanne Mills on Sep 7, 2019
Latest reply on Sep 8, 2019 by Maryanne Mills

Hi,

I am trying to download a Page from Canvas Commons.  I go through the process, but it then gives me the following error message when I try to login:

{"errors":[{"param":"server-error","msg":"There was an error"}]}

I attempted to login prior to accessing the download, but I got the same message.

Here is a video of my experience:https://screencast-o-matic.com/watch/cqQibDtax4 

The page I am trying to download is https://lor.instructure.com/resources/fcbf6b0b01904bdeb97bce9218837681 

Thanks for any assistance from the community!

 

Maryanne

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