Flashing Dashboard and Empty Page

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108749795
Community Novice

Hello,

I am trying to access an online induction module in Nursing and Healthcare Quality Improvement course and all I have on the screen is a flashing dashboard and an empty page.  How can I access my work.

Oluwatoyin Akinterinwa

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1 Solution
Bobby2
Community Champion

Hi  @oadegboyega1  Welcome to the Canvas Community. 

I understand how this must feel for you. I'm not too sure but perhaps it is the browser you are using. This has happened to a few people lately. 

Check your device compatibility: What are the basic computer specifications for Canvas?  
Check your browser compatibility: Which browsers does Canvas support? 

Note that *Internet Explorer 11 is not a supported browser.*
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? , but your school’s support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance. 

Sing out if you need a hand.

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