problem accessing Canvas

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pat_kennedy
Community Novice

I tried to access Canvas, just now, using Internet Explorer, which I have been able to do since the start of 2019, only to be told that IE is no longer supported by Canvas. I have a Surface which does not tolerate Chrome or Firefox or any of the other recommended browsers.

How do I access Canvas?

1 Solution
Robbie_Grant
Community Champion

PAT,

It looks like you can use Microsoft Edge on the Surface system and Edge is a supported browser by Canvas:

Which browsers does Canvas support? 

The only issue is that the Surface operating system is not supported by Canvas:

What are the basic computer specifications for Canvas? 

Unfortunately, there isn't anything Instructure can do to team up with Microsoft at this time to make IE a supported browser for Canvas - Microsoft has been phasing out support for IE as well.

Robbie

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