Does "Last Request" mean last login?

[rpsimon]

A parent contacted me and told me that her son is not able to login to Canvas.  When I looked at his account, it showed that "Last Request" was today at 1:25 pm, which was just 30 minutes ago.  Does "Last Request" mean that he actually logged in successfully, or could that mean that he attempted to login?  I just want to confirm this before contacting the parent again.  Thanks.

[kmeeusen]

Hi rpsimon

Last request is an attempt to log in. Did you note what browser the student was using?  Attempts to log in with IE 11 are being redirected to a "Use a different browswer............" page, so that might be the cause.

Let us know what you find out.

Kelley

[rpsimon · Accepted solution]

So I contacted the mother and she said that her son logged in but she doesn't know how..... case closed!