Hi Jacqueline Ramirez Welcome
to the Canvas Community.
I'm wondering it is a browser issue. This has happened to a few people lately.
Check your device compatibility: What are the basic computer specifications for Canvas? Check your browser compatibility: Which browsers does Canvas support?
Note that *Internet Explorer 11 is not a supported browser.*Try a different browser. The latest version of Chrome works great in both Windows and MacOS.If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? , but your school’s support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
This might also be handy Computer Readiness Test: OEI Online Readiness Tutorials
Sing out if you need a hand.
Retrieving data ...